Folks,
I have a Thecus W5000 running Windows Storage Server 2012 R2 Essentials. The Devices tab on the dashboard tells me that it is successfully backing up my computers, but when I fire up the Dashboard from the client PCs (I've tried both my Windows 8.1 work
horse and the Windows 7 gaming rig) and try to restore files I get a crash the moment I select a disk - I see a list of backups, choose the latest one, which presents me with icons for the C and D drives, but whichever I choose I get an immediate error (Restore
File and Folders wizard has stopped working). Each such crash generates two event log entries similar to these:
Log Name: Application
Source: .NET Runtime
Date: 12/02/2015 21:32:17
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: NEMES*********************
Description:
Application: MountBackupWizard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Delegate.DynamicInvokeImpl(System.Object[])
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at Microsoft.WindowsServerSolutions.DataProtection.UI.Program.Main(System.String[])
Log Name: Application
Source: Application Error
Date: 12/02/2015 21:32:17
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NEMES*********************
Description:
Faulting application name: MountBackupWizard.exe, version: 6.3.9600.16384, time stamp: 0x5215cf3c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x1a08
Faulting application start time: 0x01d0470b5ca7efaf
Faulting application path: C:\Windows\System32\Essentials\MountBackupWizard.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 9da7accf-b2fe-11e4-855b-1c6f65c834a4
I wondered initially whether this might be permissions related, since my day-to-day user does not have admin rights, but I've tried logging on using an account that does have admin rights on the local PC (and I obviously have to give domain administrator credentials
to get the dashboard up) with the same result. The only other oddity about my setups is all that all have a G partition that is excluded from the backup, but I don't see how that could be playing into this.
Cheers, Steve