Hi - I have had this problem beginning November. From what I can tell, it started after I applied a Windows Update patch of the latest Microsoft Online Services Sign-in Assistant. Now when I go in to the Windows Essential Dashboard, where I have my domain linked with Office 365 for business, the "Microsoft Online Account" area shows as "unknown". I have tried removing and re-adding the assistant but to no avail. I have read some clue that the version should be 7.250.4259.0 but I am unable to find the download locally or online.
Additionally, the area of Office 365 does not show my Org, Domain, Subscription or exchange online information. However, when I click "Link a Domain" it is recognizing that I have already done so. Again, everything worked great until this blasted update.
We are a school and I need to be very careful not to break/disconnect the Drive Shares of the "Cloud" component as that's how students access their files.
I did see this link from NEO YU but am a bit nervous as my knowledge of AZURE is near null. http://technet.microsoft.com/en-us/library/jj151815.aspx#bkmk_installmodule
Please help get me reconnected and thanks to all for ALL you do!